Technical Communication (11th Ed)

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Technical Communication (11th Ed)

Technical Communication (11th Ed)
by Mike Markel
Bedford/St. Martin's | December 2014 | ISBN: 1457673371 | 768 Pages | PDF | 38 MB

Instructors know that Mike Markel’s Technical Communication will prepare their students for any workplace writing situation. No other text offers such a comprehensive introduction to the field while still delivering practical, effective support for students at every level. The eleventh edition has been thoroughly revised to reframe the work of technical communicators in the context of today’s highly collaborative, rapidly evolving digital practices. Fresh, social-media driven sample documents and coverage of the latest tools and technologies ensure that students work with the kinds of processes and products they’ll encounter on the job.
The text is now accompanied and enhanced by LaunchPad for Technical Communication, an online course space with an interactive e-book, multimedia sample documents for analysis, tutorials on digital writing tools, a new test bank, Learning Curve adaptive quizzes that give students more ways to master the material, and much more. Get all our great course-specific materials in one fully customizable space online; then assign and mix our resources with yours.

Preface for Instructors v
Introduction for Writers xv
Part 1 Understanding the Technical Communication Environment 1
1 Introduction to Technical Communication 2
2 Understanding Ethical and Legal Considerations 17
3 Writing Technical Documents 41
4 Writing Collaboratively 57
Part 2 Planning the Document 81
5 A nalyzing Your Audience and Purpose 82
6 Researching Your Subject 114
7 Organizing Your Information 146
Part 3 Developing and Testing the Verbal and Visual Information 169
8 Communicating Persuasively 170
9 Emphasizing Important Information 192
10 Writing Correct and Effective Sentences 215
11 Designing Print and Online Documents 248
12 Creating Graphics 294
13 Reviewing, Evaluating, and Testing Documents and Websites 340
Part 4 Learning Important Applications 357
14 Writing Correspondence 358
15 Writing Job-Application Materials 385
16 Writing Proposals 419
17 Writing Informational Reports 445
18 Writing Recommendation Reports 468
19 Writing Lab Reports 515
20 Writing Definitions, Descriptions, and Instructions 533
21 Making Oral Presentations 576
APPENDIX Reference Handbook 605
A Skimming Your Sources and Taking Notes 606
B Documenting Your Sources 614
C Editing and Proofreading Your Documents 658
D Guidelines for Multilingual Writers (ESL) 677
Selected Bibliography 693
References 697
Index 703
Index of Selected Features 730
Technical Communication (11th Ed)

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